Your Nissan, Your Choice

You can choose where your Nissan is repaired after an accident.

Even if your insurer recommends another repairer or directs you towards its preferred network, you can still ask for a Nissan-approved repairer. Nissan's own support content also states that most insurance policies allow you to choose your repairer.

Why your choice matters

Choosing a Nissan-approved repairer helps maintain the quality, safety and integrity of your vehicle. Nissan-approved repair centres are equipped to repair vehicles using approved methods, quality parts and the expertise of trained technicians, helping to deliver a high standard of repair with less stress throughout the journey.

Nissan vehicle being repaired by trained technicians

Nissan support and repair journey guidance

What to say to your insurer

If your insurer suggests another repair route, let them know you would like your vehicle repaired by a Nissan-approved repairer and ask them to note your preference on the claim. In many cases this is possible, although authorisation and policy terms may still apply. Nissan Accident Support is there to help guide you through the process and give you clearer visibility from start to finish.

Need help?

If you would like more guidance, get in touch with our specialist Nissan repair team. We can help you understand the next steps, explain your repair options and support you through the journey.

Your Repair Choice FAQs

Yes. In most cases, you can choose where your Nissan is repaired. Even if your insurer recommends a repairer, you can still request a Nissan-approved repair centre.

Nissan-approved repairers follow manufacturer repair methods and use parts designed for your vehicle. This helps maintain safety systems, structural integrity and overall performance after an accident.

In many cases, yes. You can request a Nissan-approved repairer, but your insurer will confirm how this fits within your policy. Authorisation or specific terms may apply.

Let your insurer know that you would like your vehicle repaired by a Nissan-approved repairer and ask them to record your preference on the claim. They will then guide you through the next steps.

You can still request a Nissan-approved repairer. If you are unsure, ask your insurer to explain your options and how your policy applies.

Lease or finance agreements may include specific conditions, so it is important to check your agreement. A Nissan-approved repairer remains the best way to ensure repairs are carried out to manufacturer standards.

You should repair your Nissan at a Nissan Approved Repairer, obviously

You can choose where your Nissan is repaired after an accident.

Even if your insurer recommends another repairer or directs you towards its preferred network, you can still ask for a Nissan-approved repairer. Nissan's own support content also states that most insurance policies allow you to choose your repairer.

Why your choice matters

What to say to your insurer

Need help?

Your Repair Choice FAQs

© 2026 White Room Consortium. Privacy Policy | Sentinel

You can choose where your Nissan is repaired after an accident.

Even if your insurer recommends another repairer or directs you towards its preferred network, you can still ask for a Nissan-approved repairer. Nissan's own support content also states that most insurance policies allow you to choose your repairer.

Why your choice matters

What to say to your insurer

Need help?

Your Repair Choice FAQs

Can I choose where my Nissan is repaired?

Why should I choose a Nissan-approved repairer?

Will my insurance still cover the repair?

What should I say to my insurer?

What if my insurer recommends a different repairer?

Does this apply if my vehicle is leased or financed?

© 2026 White Room Consortium. Privacy Policy | Sentinel